Frequently Asked Questions

Police Substations

Police Incident Reports are available by reporting in person at any of the following Substations and also at the Florence Administration Office (Records Unit). 

• Pinal County Sheriff's Office Administration Office
  Records Unit
  P.O. Box 867
  971 Jason Lopez Circle
  Building C
  Florence, AZ 85132
  Phone: 520-866-5142
  Phone: 520-866-5123
  Phone: 520-866-5146
  Phone: 520-866-5141
  Email the Pinal County Sheriff's Office Administration Office
• Arizona City
  13970 S Sunland Gin Road
  Arizona City, AZ 85123
  Phone: 520-866-5850
• Casa Grande
  820 West Cottonwood Lane
  Casa Grande, AZ 85122
  Phone: 520-866-7419
• Gold Canyon
  5750 South Kings Ranch Road
  Gold Canyon, AZ 85119
  Phone: 520-866-8120
• San Manuel
  28380 S Veterans Memorial Boulevard
  San Manuel, AZ 85631
  Phone: 520-866-7881
• San Tan
  31505 N Schnepf Road
  San Tan Valley, AZ 85140
  Phone: 520-866-8009
  Phone: 520-866-8000

Hours of operation for both the Region Office and Records Unit hours are from Monday through Friday, 8 am to 5 pm (except holidays). To expedite your request, please have your incident case number ready when contacting either office.

Written Requests

Written requests are required to be completed. View the Records Request Form (PDF) - they are also available at each Region Office.

Fees

Victims of violent criminal offenses (Part I-Homicides, Rape, Robbery, Assault, Aggravated Assault, Larceny-Theft, Motor Vehicle Theft, Arson) may receive one free copy of a report in which they are listed as the victim but must also complete a request form.

For others, the copy fee for police reports is $5 for Traffic Accidents and $7.50 for others. 25 pages or more will be an additional fee of $0.50 a page. Monies must be received prior to dissemination in form of a money order or business check only - no cash is accepted.

Registration is done Monday- Friday from 8:00 a.m. to 3:30 p.m. only at the Sheriff's Administration Building located at:
971 N Jason Lopez Circle
Building C
Florence, AZ 85132

Please be advised that there is a dress code due to persons required to report to the Sheriff's Administration Building for prints/photos, no shorts, no tank tops, flip flops.

See the Alarm Permit Application (PDF) forms on the Forms page to apply for a permit.

No. All fees associated with permit fees and alarm fees are set by the ordinance and cannot be waived.

If you have a complaint against an officer or employee of the Pinal County Sheriff's Office, you can download the Personnel Complaint Form (PDF). Enter your information, names of witnesses, and the PCSO employee information about whom you are concerned. Submit it through the following methods: 

• Mail:
  971 N Jason Lopez Circle
  Building C
  P.O. Box 867
  Florence, AZ 85232
• Fax: 520-866-5129
• Email:
  Email the Sheriff's Office

Pursuant to Arizona Revised Statutes 13-2907.01, it is unlawful for a person to knowingly make to a law enforcement agency of this State or a political subdivision of this state a false, fraudulent, or unfounded report or statement or to knowingly misrepresent a fact for the purpose of interfering with the orderly operation of a law enforcement agency or misleading a peace officer.

See the How to Retrieve My Vehicle page for the answer to this question.

Once the case involving the narcotics has been settled in court, the drugs are destroyed.

Call the Pinal County Sheriff's Office Jail in Florence at 520-866-5038.

There is a $5 fee - all requests must be in writing and monies must be received prior to the dissemination of sending out the crime statistics.

You will need:

• Current insurance
• Current registration
• Current driver's License
• Any other legal/ownership documents

Call the Pinal County Sheriff's Office's Civil Division at 520-866-5137.

Yes, there is a $5 fee, and fingerprints are done Monday through Friday from 8 am to 4 pm.

There is a dress code due for persons reporting to the Detention Center for prints  - no shorts, no tank tops, or flip flops.

No children are permitted in the Detention Center.

A Written Request is required along with a notarized photo waiver, by mail/person, and is available on CDs.

Visit the Arizona Department of Public Safety website for information on searching for sex offenders.

Please contact the Jail at 855-355-0358 for information.

Contact the specific court online or directly.

Visit the Internet Crime Complaint Center (IC3) and follow the prompts found there.

Visit the Pinal Jobs website.

Contact your local justice of the peace court, file, and speak with the court. View the list of Justice Courts in Pinal County.

Visit our Volunteer with PCSO page for more details.

Log onto Casa Grande Alliance; they have many links available.

Call United States Border Patrol at 520-836-7813. However, if life-threatening, call 911.

For more information visit Pinal County's Burn Permits page.

Contact the Regional Office that covers the area you live in. Please have your case number ready and be prepared to answer a few questions relevant to your case or situation. The case numbers are broken down into a specific format. For example, if the case number for an incident that happened on February 24, 2008, it would read as "080224123" where "08" is the year, "02" is the month, "24" is the day, followed by "123"  - a sequential number (Starts at 1 each day).

You can download and complete the Professional Standards Complaint Form (PDF).

Apply for the Reserve Deputy Sheriff position online via Pinal County's Government Jobs website.

Property seized as evidence in an open investigation is only released at the discretion of the case officer, and normally only after the case is adjudicated. Have your Pinal County Sheriff’s Office case number ready and contact your case officer to inquire about the return of your property.

The case officer has to submit a completed Request for Release Form to the Evidence Unit prior to the release of any property.

As soon as you have obtained a court order, contact your case officer and get them a copy of it. The case officer has to submit a completed Request for Release Form to the Evidence Unit prior to the release of any property, even if there is a court order.

At times, property seized as evidence may be involved in multiple cases or need further information cleared prior to the release.

If you are requesting a weapon to be released to you, the Sheriff’s Office will look at your criminal history and run a warrants check on you to ensure you are not a prohibited possessor prior to the release.

The Sheriff’s Office will tow and store only vehicles seized as evidence, forfeiture, and/or do not meet state semi-laws. If your vehicle was towed because you were in violation of Arizona Revised Statutes 28-3511 (30-day hold), your vehicle is located at a local tow company. You need to contact the officer who impounded your vehicle and request a hearing within 10 days of the impound date, and the deputy should be able to advise you of where your vehicle is located.

Arizona Revised Statute 28-3511

Arizona Revised Statute 28-3511 is as follows:

Removal and immobilization or impoundment of vehicles due to suspended or revoked driving privileges, no valid driver’s license, no functioning certified ignition interlock device, or no insurance.

You can look up all traffic laws by visiting the Arizona State Legislature website.

The Sheriff's Office's Evidence Unit will contact the registered owner of the vehicle by mail or by phone if we have a current phone number on file. When you receive the notification you will need to contact the Evidence Unit at 520-866-5181 to schedule an appointment, verify the amount you will need to pay for the tow charges, and ensure an evidence technician is available to release your vehicle to you. Tow charges do apply and can be paid only in the form of an official check or money order made out to the Pinal County Sheriff’s Office.